Arch Agency is committed to providing equal opportunities for all models, creatives, influencers, UGC talent, staff, and applicants. We believe that everyone should be able to work in an environment that enables them to fulfil their potential without fear of discrimination, harassment, or victimisation.

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In line with the Equality Act 2010, Arch Agency does not discriminate based on:

• race, colour, nationality, ethnic or national origins

• sex, gender identity or gender reassignment

• sexual orientation

• marital or civil partnership status

• pregnancy or maternity

• disability

• religion or belief

• age

• or any other protected characteristic under UK law

 

This policy applies to all aspects of Arch Agency operations, including:

• representation and onboarding

• casting submissions

• client bookings

• work practices and conduct

• safeguarding

• social media and public‑facing activity

• termination of representation

• treatment of clients, partners, and collaborators

Arch Agency expects all clients, partners, and production teams to uphold the same standards.

 

1. Commitment to Fairness, Inclusion & Respect

Arch Agency is committed to fostering a diverse and inclusive environment. We aim to ensure that:

• All talent is treated with dignity and respect

• opportunities are based on suitability, professionalism, and legitimate business needs

• no one is disadvantaged due to a protected characteristic

• discriminatory briefs or requests are rejected

• harmful stereotypes are not reinforced in casting or creative direction

 

2. Zero Tolerance for Discrimination, Harassment & Victimisation

Arch Agency has zero tolerance for:

• direct discrimination

• indirect discrimination

• harassment (including sexual harassment)

• bullying

• intimidation

• victimisation

• exclusion or unfair treatment

Harassment includes (but is not limited to):

• unwanted comments or jokes about protected characteristics

• sexual comments or advances

• mocking or belittling someone’s appearance, disability, accent, or identity

• unwanted physical contact

• displaying offensive or explicit materials

• ostracising or excluding individuals

• threatening to “out” someone’s sexual orientation

This aligns with the detailed definitions in your reference document.

 

3. Inclusive Casting & Client Expectations

Arch Agency will only work with clients who uphold lawful and inclusive casting practices.

We do not accept briefs that:

• exclude individuals based on protected characteristics

• request discriminatory changes to appearance

• promote harmful stereotypes

• require unsafe, degrading, or inappropriate work

• conflict with safeguarding or ethical standards

Where a brief includes specific characteristics (e.g., ethnicity, age range), Arch Agency ensures these are lawful, relevant, and non‑discriminatory.

 

4. Accessibility, Disability & Reasonable Adjustments

Arch Agency supports Talent with disabilities or access needs.

Arch Agency will:

• discuss access needs confidentially

• make reasonable adjustments where possible

• ensure clients provide accessible environments

• ensure no one is disadvantaged due to disability

Talent are encouraged to disclose access needs so we can support them appropriately.

 

5. Under‑18 Talent

For minors, Arch Agency ensures:

• full compliance with safeguarding law

• guardian attendance at all bookings

• age‑appropriate work only

• no adult‑themed or discriminatory content

• no pressure to alter appearance in harmful ways

Arch Agency does not act as a chaperone.

 

6. AI, Digital Likeness & Bias Prevention

Arch Agency AI Code of Practice applies in full.

AI must not:

• introduce bias in casting

• alter protected characteristics

• create synthetic versions of Talent

• reinforce stereotypes

• replace human Talent

Clients must disclose any AI use and obtain written consent where required.

 

7. Reporting Concerns

Anyone who experiences or witnesses’ discrimination, harassment, or misconduct should report it to Arch Agency immediately.

Reports will be:

• taken seriously

• handled sensitively

• kept confidential where possible

• investigated promptly

No Talent or staff member will face retaliation for raising a concern in good faith.

 

8. Non‑Compliance

Arch Agency may:

• withdraw Talent from unsafe or discriminatory environments

• terminate client relationships

• terminate representation

• refuse future bookings

Discrimination or harassment may also result in legal consequences.

 

9. Review & Continuous Improvement

Arch Agency will review this policy regularly and update it in line with:

• changes in UK law

• industry standards

• safeguarding requirements

• feedback from Talent and clients

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